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LOGISTICS & ON-DEMAND FLEET PLATFORM

OnTow: Dispatching Fleets Across Canada

A multi-platform towing dispatch and roadside assistance fleet management platform deployed for Canadian operators across web admin dashboard, iOS driver/customer app, and Android apps with live GPS routing and cashless payments.
Industry Roadside Assistance & Towing
Platform Web, iOS Driver/Customer, Android
Location Canada
Inquire on WhatsApp (+92 315 8852311) Discuss Platform Development
🖥️
Web Dispatch Portal Live Map Proximity Driver Allocation
📱
Native iOS & Android Turn-by-Turn GPS Fleet Routing
📸
Pre-Hook Photo Proof Digital Signatures & Damage Verification
💳
Cashless In-App Payments Automated Instant Invoicing
Fleet Bottlenecks

The challenge

Canadian roadside assistance and towing operators rely on split-second dispatching. Traditional radio and phone call dispatch caused severe routing delays, lack of live driver location tracking, delayed payment receipts, and poor dispute documentation during vehicle recoveries in harsh winter conditions.

  • Phone & Radio Delays: Voice-based call routing failed during snowstorms and traffic peaks, leaving motorists waiting in sub-zero cold.
  • No Live Location Tracking: Dispatchers had no real-time GPS visibility over available drivers to allocate the closest tow truck.
  • Vehicle Damage Disputes: Lack of mandatory pre-hook photo capture led to expensive insurance conflicts over prior dents and scratches.
Full-Stack Logistics Ecosystem

What we built

A unified full-stack dispatch ecosystem comprising web dispatch portals, native driver tools, and customer apps.

🖥️ Web Admin Dispatch

Real-time live map monitoring, automated job routing based on driver proximity, fleet telemetry, and automated corporate invoicing.

📱 Driver iOS & Android Apps

Turn-by-turn routing, pre-hook vehicle condition checklists with mandatory photo proof, and digital signature sign-offs.

📍 Customer Experience

Live GPS tow truck ETA tracking on mobile browsers, real-time push notifications, and seamless cashless in-app payments.

The result

A production platform running across major Canadian cities, serving commercial fleet operators and independent tow truck drivers with automated job allocation and instant proof-of-service documentation.

>60%

Fleet response turnaround accelerated by over 60%: With complete digital photo verification resolving vehicle damage claims immediately.

Stack & Architecture

High-concurrency cloud backend, real-time WebSockets, native iOS and Android apps, Google Maps API fleet routing.

📱 Mobile App Development Pricing → ☁️ Custom SaaS & Fleet Platforms → 📋 View All Production Case Studies →

Building a Multi-Platform Logistics System?

From real-time GPS fleet dispatching to mission-critical iOS and Android apps, build your next software platform with JahaSoft.

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