SECP Registered CUIN: 0144811
FBR Compliant Registered NTN / STRN
UK Companies House 14653641
State of Texas Charter #0805128038
Global Delivery UNGM Vendor Active

CLEAR ANSWERS & PRICING TRANSPARENCY

Frequently Asked Questions

Everything you need to know about our development timelines, offline-first database guarantees, payment milestones, and post-launch maintenance terms before signing a contract.

Terms

Strict 50/50 Milestones

Warranty

30 Days Free Post-Launch

Ownership

Full Source Code & DB

SLA

24/7 Critical System Support

✓ Transparent Pricing ✓ Offline-First Tech ✓ 50/50 Payment Terms ✓ Post-Launch Warranty

Ask Us on WhatsApp (+92 315 8852311) Ask a Direct Question

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1. Pricing, Contracts & Payment Terms

Milestone-based billing, zero surprise retainer fees, and formal tax documentation.

How does JahaSoft structure project billing and payment terms?

We operate on a strict 50% start and 50% upon successful deployment and testing milestone schedule. We never bill surprise recurring retainers without prior mutual scope agreement.

Billing Guarantee: You only disburse the final 50% payment once your staff is trained, all core user flows are tested, and production staging passes your acceptance criteria.

Do you provide formal tax invoices and company receipts?

Yes. JahaSoft Technologies is registered with SECP (CUIN: 0144811), FBR NTN, and Balochistan Revenue Authority. We provide formal tax compliant receipts in PKR, GBP, and USD.

Corporate Tax Compliance: Invoices include verified NTN and sales tax registration details suitable for corporate tax filing, audit documentation, and input tax credit claims.

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2. Offline-First Architecture & Hardware

Continuous counter operations without internet dependency and seamless hardware integration.

Will our billing and POS continue working when the internet or power cuts out?

Absolutely. Our offline-first systems (like JSERP) store all transactions locally on your counter hardware. Billing and receipt printing never stall during internet outages. Once the connection returns, data syncs automatically to central servers.

Zero Counter Downtime: Cashiers continue issuing thermal receipts and barcode scanning locally even if fiber cables are severed or cellular data towers go offline.

What hardware do I need to run JahaSoft POS and desktop systems?

Standard Windows PC/laptops, USB or Bluetooth barcode scanners, and thermal receipt printers (58mm or 80mm). We perform direct hardware compatibility testing on your premises.

Peripheral Support: Compatible with ESC/POS thermal printers (Epson, Xprinter, Rongta), electronic cash drawers, digital weighing scales, and wireless 1D/2D QR handheld scanners.

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3. Delivery Timeline & Source Code Ownership

Agile development cycles, staging milestones, and complete intellectual property transfer.

How long does custom software development take?

Standard retail and pharmacy POS systems are deployed in 7–14 days. Complex custom multi-branch platforms, mobile apps, and SaaS portals typically take 4–8 weeks with weekly staging demos.

Weekly Demo Cadence: You receive access to interactive staging environments and weekly progress builds so there are never surprises at launch.

Do we own our data and software after completion?

Yes. You retain 100% full ownership of your customer databases, inventory records, and production deployments. We provide full database export access and zero proprietary lock-in.

Zero Vendor Lock-in: We deliver SQL dumps, database backups, and complete deployment documentation so your enterprise retains absolute autonomy.

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4. Post-Launch Support & Warranty

Complimentary warranty window, cashier operational coaching, and responsive engineering support.

What support is included after the system goes live?

Every custom software delivery includes 30 days of comprehensive post-launch support for bug fixes, cashier training, and operational adjustments free of charge.

Dedicated Hotline & On-site Assistance: During your first 30 days of live production, our senior support engineers remain on standby via WhatsApp and on-site visits in Quetta and Multan.

Have a question not listed here?

We believe in transparent engineering scopes and frank architectural conversations. Speak directly with our lead developers and solution architects before making any software decision.

Submit Project Inquiry

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Direct WhatsApp Response

+92 315 8852311 (Under 15 Mins)

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Quetta Headquarters Line

+92 81 2821111 (9:00 AM – 6:00 PM)

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Formal Tender & RFP Inquiries

contact@jahasoft.pk