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CUSTOM CRM & AI AUTOMATION CASE STUDY

Noventex Innovations — A CRM Where the Leads Arrive by Themselves

Noventex Innovations is a technology services company offering IT, e-commerce, automation and company formation services. We built them an offline-first CRM that pulls Facebook and Instagram leads straight into the portal and handles customer messaging over WhatsApp through WaHttp, our own WhatsApp API — so their team works every enquiry from one place.
IndustryTechnology services
PlatformWeb, offline-first
IntegrationWhatsApp + Meta integration
DeploymentInternal team portal
⚡

Meta Lead Ads SyncZero-Copy Ingestion
💬

WaHttp WhatsApp APIPortal-Native Messaging
📊

Pipeline by Service LineContact to Client Stage
🛡️

100% Offline-FirstNo Interrupted Workflows
The Multi-Channel Lead Problem

Leads in three places, follow-up in none

A services business running ads gets enquiries from Facebook lead forms, from Instagram, and from people messaging on WhatsApp. Each lives somewhere different. Someone copies them into a spreadsheet when they remember to, follow-ups depend on memory, and nobody can see at a glance which leads were contacted, which went cold and which became clients.

With several service lines running at once, that gap is where revenue leaks.

  • Fragmented Lead Channels: Facebook ad forms, Instagram DMs, and WhatsApp chats exist in isolated silos requiring constant manual check-ins.
  • Spreadsheet Dependency: Manual copying causes delays, missing contact info, and dropped leads across busy service pipelines.
  • Zero Follow-up Visibility: Teams lack a single source of truth showing which prospects were contacted and which converted into paying clients.
Enterprise CRM & API Integration

What we built

A centralized, offline-first customer relationship portal that ingests leads instantly from Meta ad campaigns and executes unified WhatsApp communications via WaHttp.

⚡ Meta lead ads integration

Facebook and Instagram leads flow into the CRM automatically, without copying.

💬 WhatsApp messaging via WaHttp

Customer updates and follow-ups sent from inside the portal.

📊 Lead pipeline

Every enquiry tracked from first contact through to client, by service line.

📁 Client records

History, communication and status in one place.

👥 Team access

Built for Noventex’s own staff, with roles; their customers have no portal access.

🛡️ Offline-first

The team keeps working when the connection drops.

Turnkey Delivery

Delivery included: development, VPS hosting, server setup and management, first-year domain and hosting, free bug fixes and team training.

The result

Leads from paid campaigns arrive in the CRM on their own, and follow-up happens on WhatsApp from the same screen. The spreadsheet step — and the leads that used to fall out of it — is gone.

[METRIC]
[METRIC REQUIRED] — suggested ask: leads captured through Meta integration, or response time to new enquiries.

Why this one matters

It shows our own products working inside client systems. WaHttp isn’t a side project — it’s running in production inside a CRM a business depends on.

System Overview & Deployment

Offline-first web architecture, WaHttp proprietary WhatsApp messaging engine, Meta Graph Webhook receivers, dedicated role-based team management.

Need a Custom CRM With WhatsApp & Meta Lead Integration?

Stop losing prospects to messy spreadsheets. Connect your Facebook, Instagram, and WhatsApp leads directly to your team’s workflow with custom software engineered by JahaSoft.